Most offices choose a coffee machine carefully and then choose the beans by accident. The machine gets a spreadsheet and three vendor meetings. The beans get whatever the supplier put in the proposal.
That is backwards. The machine sets the ceiling on quality. The beans decide where you actually land. A $900 machine running stale, poorly matched beans makes worse coffee than a $200 machine running fresh ones.
This guide covers what the terms on a bean bag mean, how to pick beans that suit an automatic office machine, what good beans cost in Singapore, and how to keep them fresh in an office that drinks through them slowly.
Short answer: for an office automatic machine, choose a medium to dark roast Arabica or Arabica-forward blend, buy in 500g or bulk packs sized to about two weeks of use, and match the roast to your team’s milk habit. Heavy milk drinkers want a darker roast. Black coffee drinkers want a lighter one.
Arabica, Robusta and what “specialty” actually means

Three terms get used loosely in Singapore coffee marketing. Here is what each one means.
Arabica is a coffee species grown at higher altitude. It carries more acidity, more aromatic complexity and a sweeter profile. Nearly all coffee described as fine, premium or specialty is Arabica. It is more expensive to grow and more sensitive to climate.
Robusta is hardier, higher in caffeine, lower in acidity, and heavier and more bitter in the cup. It produces thick crema, which is why it appears in espresso blends deliberately rather than only as a cost saver. A small proportion of good Robusta in an espresso blend adds body. A large proportion of poor Robusta makes the coffee taste flat and rubbery.
Specialty coffee is a grading term, not a marketing one. In its strict industry sense, it means green coffee that scores 80 or above on the 100 point Specialty Coffee Association scale, assessed by a licensed Q Grader, with a controlled maximum of defects. In looser commercial use, and this is common in Singapore, “specialty” is applied to any carefully sourced, traceable, higher-grade coffee.
When a supplier calls a bean specialty, ask two questions: what is the score, and who scored it. If neither answer exists, the word means “good quality,” which may be perfectly true and is still worth knowing.
Grade markings are the more useful signal in practice, because they are objective and appear on the bag.
- SHB (Strictly Hard Bean) is a Central American altitude grade, used in Guatemala and Costa Rica among others. It indicates coffee grown above roughly 1,350 metres. Higher altitude means slower maturation, denser beans and more concentrated sweetness and acidity.
- Brazil Grade No.2 is a defect-count classification from the Brazilian system. No.2 is the highest commonly traded grade, with very few defects per sample.
Both markings tell you something verifiable about the green coffee, which is more than most bag copy does.
Which beans suit an automatic office machine
Beans that work beautifully for a hand-brewed filter can behave badly in a super-automatic machine. Four things matter.
Roast level. Medium to medium-dark is the safe range for office automatics. Very light roasts are dense and hard to extract, and a machine set to a single fixed profile will under-extract them into something sour. Very dark, oily roasts can clog the grinder and the chute over time.
Oil content on the surface. If the beans look shiny and leave a slick on your fingers, they are oily. Oily beans stick in the hopper, coat the grinder burrs and eventually cause dosing to drift. Most machine manufacturers advise against them. This is the single most common cause of an office machine that “stopped making good coffee” after six months.
Consistency of bean size. Uniform beans grind uniformly. A uniform grind extracts evenly. Higher grades tend to be more uniform, which is a practical reason to buy up a grade rather than a purely romantic one.
Blend versus single origin. Blends are built for consistency across harvests and are more forgiving of a machine running one fixed profile. Single origins are more distinctive and more variable. For a shared office machine where nobody adjusts settings, a blend is usually the better daily driver, with a single origin as a rotating second canister if the machine supports one.

The Daiohs coffee bean range
Daiohs coffee bean supplies its own bean range through its e-shop and as part of office coffee subscriptions. Office plans supply from 2kg per month, with options up to 6kg.
| Bean | Pack | Price | Origin | Profile |
| D-line Brazil | 200g | $13.00 | Brazil, Grade No.2 | Bitter and rich, dark chocolate character. Strength 6/8, bitterness 6/8 |
| D-line Brazil | 500g | $30.00 | Brazil, Grade No.2 | As above |
| D-line Guatemala | 200g | $13.00 | Guatemala, Grade SHB | Sweet with a clean acidity and citrus character. Strength 6/8, bitterness 6/8 |
| Guatemala SHB (Bitter Taste) | 500g | $38.00 | Guatemala, SHB | Dark chocolate, balanced bitterness and sweetness |
| Grand Cafe | 200g | $10.00 | Brazil and Indonesia | Dark roasted, rich flavour. Strength 9/10, bitterness 8/10 |
| Grand Cafe | 500g | $24.00 | Brazil and Indonesia | As above |
| French Roast | 200g | $10.00 | Guatemala and Vietnam | Deep flavour with a rich aftertaste. Strength 9/10, bitterness 7/10 |
| Lusso | 200g | $10.00 | Brazil and Indonesia | Clear acidity with a rich body. Strength 5/10, bitterness 5/10 |
| Lusso | 500g | $24.00 | Brazil and Indonesia | As above |
Prices as published on daiohs.sg, July 2026.
Best for: matching bean to office
Best all-round office bean: Lusso. At strength 5 and bitterness 5, it sits in the middle of the range, which is exactly where a bean should sit when forty people with forty different preferences share one machine. It will not thrill the enthusiast, and it will not generate complaints.
Best for offices that drink mostly lattes and cappuccinos: Grand Cafe or French Roast. Milk flattens a coffee considerably. A darker, stronger roast at strength 9 still tastes like coffee through 150ml of milk, where a delicate bean disappears.
Best for offices that drink black coffee and long blacks: D-Line Guatemala. This is the lighter, citrus-forward Guatemalan, distinct from the darker Guatemala SHB (Bitter Taste) lower in the range. Both carry the SHB grade, but D-Line Guatemala has the clean acidity black coffee drinkers want.
Best for a chocolate-forward, classic espresso character: D-line Brazil. Brazil Grade No.2 with a dark chocolate profile is the traditional espresso base, and it is the least divisive choice on the list.
Best for a bold, heavy cup: Guatemala SHB Bitter Taste. Built for people who take coffee seriously and take it strong.
Best value per kilogram: Grand Cafe or Lusso 500g at $24, which works out to $48 per kg. The 500g packs are meaningfully cheaper per gram than the 200g on every bean that offers both, so buy the larger pack wherever your consumption supports it.
Best for a two-canister machine: run D-line Brazil for milk drinks and D-line Guatemala for black. A machine such as the Concerto Touch supports one bean canisters, which makes this trivial to set up.
What coffee beans cost for a Singapore office
Bean pricing is best understood per kilogram and per cup rather than per bag.
| Pack | Price | Price per kg |
| Grand Cafe 200g | $10.00 | $50.00 |
| Grand Cafe 500g | $24.00 | $48.00 |
| Lusso 500g | $24.00 | $48.00 |
| D-line Brazil 200g | $13.00 | $65.00 |
| D-line Brazil 500g | $30.00 | $60.00 |
| D-line Guatemala 200g | $13.00 | $65.00 |
| Guatemala SHB 500g | $38.00 | $76.00 |
A standard espresso dose is around 7 to 9 grams, and a double is 14 to 18 grams. At roughly 8 grams per cup, one kilogram makes about 125 single-shot drinks. At $48 per kilogram, that is roughly 38 cents of coffee per cup. At $76 per kilogram, it is roughly 61 cents.
That number is worth carrying into any budget conversation. The difference between the cheapest and the most premium bean on the list is about 23 cents a cup. Across a 40 person office at two cups a day, upgrading the entire office to the most expensive bean in the range costs under $400 a month, and that is before considering that most offices sit in the middle of the range rather than at the top.
Where a bean is supplied inside a Daiohs office subscription, it is included in the monthly fee rather than billed separately, with office plans starting at 2kg per month.
Freshness: the part offices get wrong
Coffee does not spoil in a way you can see. It goes flat. Roasted beans release carbon dioxide for the first few days after roasting and then slowly lose the volatile aromatics that make coffee taste of anything. Ground coffee loses them within minutes, which is the entire argument for grinding at the machine.
In Singapore this is harder than in temperate markets. High ambient humidity accelerates staling once a bag is open, and an air-conditioned office swings between humid and dry as the system cycles.
Practical rules for an office:
- Buy pack sizes that you will finish in roughly two weeks once opened. This is why a 40 person office should be buying bulk and a 10 person office should not.
- Keep the bag sealed and out of direct light. A cupboard is better than a countertop.
- Do not refrigerate beans. Condensation on cold beans does more damage than a few days on a shelf.
- Do not fill the hopper more than about two days ahead. Beans sitting in an open hopper under a warm machine stale faster than beans in the bag.
- Empty and wipe the hopper monthly. Residual oils turn rancid and taint fresh beans.
If your office coffee tastes worse than it did when the machine arrived, and nothing about the machine has changed, the beans are almost always the reason, and staleness is almost always the mechanism.
Decision checklist for choosing an office bean supplier
The coffee
- ☐ Is the origin stated, and is a grade given (SHB, Grade No.2, or similar)
- ☐ Is the species stated, Arabica, Robusta or a blend ratio
- ☐ Is the roast level stated, and is it in the medium to medium-dark range suitable for automatics
- ☐ Are the beans free of heavy surface oil
- ☐ Is there a tasting note or a strength and bitterness rating you can actually use
The supply
- ☐ What pack sizes are available, and what is the price per kilogram at each
- ☐ Is there a bulk or subscription rate
- ☐ How is delivery scheduled, and who tracks when you are running low
- ☐ What is the lead time on a reorder if you run out
- ☐ Can you switch bean type mid-contract without penalty
The fit
- ☐ Has the supplier confirmed these beans are suited to your specific machine
- ☐ Is there a tasting session before you commit
- ☐ Can you run two bean types if your machine supports multiple canisters
- ☐ Is decaf available
The relationship
- ☐ Are beans included in the machine subscription or billed separately
- ☐ Does the same visit that delivers beans also service the machine
- ☐ Can the same supplier cover water, tea and other pantry needs
Common misconceptions
“Specialty and premium mean the same thing.”
Premium is a marketing word with no definition. Specialty has a technical definition, an 80+ score on the Specialty Coffee Association scale assessed by a certified grader. Any supplier can print premium. Not every supplier can produce a score.
“100% Arabica automatically means better coffee.”
It means better raw material on average. A poorly roasted, six-month-old 100% Arabica makes worse espresso than a fresh, well-roasted blend containing some quality Robusta. Freshness and roast quality beat species every time.
“Darker roast means stronger coffee.”
Darker roast means more roast-derived bitterness and less origin character. Caffeine content is very slightly lower in darker roasts by weight. What people perceive as strength is mostly bitterness and body, which is why dark roasts read as strong.
“Expensive beans are wasted on an office.”
The gap between the cheapest and most expensive bean in the Daiohs range is about 23 cents per cup. Against a per-employee coffee spend that is already being paid, the upgrade is close to a rounding error, and it is the single most visible quality change available.
“We should buy in bulk to save money.”
Only if you will drink it while it is fresh. Bulk that sits open for two months costs more in wasted quality than it saves in price. Size the pack to consumption, not to the discount.
“Storing beans in the freezer keeps them fresh.”
For long-term unopened storage in sealed packaging, freezing has some support. For an office bag opened daily, it causes condensation and accelerates the staling it was meant to prevent. Keep beans sealed at room temperature and buy smaller.
FAQs
Which coffee beans are best for office coffee machines?
Medium to medium-dark roast Arabica or Arabica-forward blends, with low surface oil and consistent bean size. Very light roasts extract poorly on a machine running a fixed profile, and very oily dark roasts can clog the grinder and hopper over time.
What is the difference between Arabica and specialty coffee beans?
Arabica is a coffee species. Specialty is a quality grade. Specialty coffee is green coffee scoring 80 or above on the 100 point Specialty Coffee Association scale, and in practice virtually all of it is Arabica. So all specialty coffee is Arabica, but not all Arabica is specialty.
How much do Arabica coffee beans cost in Singapore?
The Daiohs range runs from about $48 to $76 per kilogram depending on origin and grade, with 500g packs cheaper per gram than 200g packs. At a typical 8 gram dose, that is roughly 38 to 61 cents of coffee per cup.
What does SHB mean on a coffee bag?
Strictly Hard Bean. It is a Central American altitude grade indicating coffee grown above roughly 1,350 metres. Higher altitude produces denser beans with more concentrated sweetness and acidity.
What is Brazil Grade No.2?
The highest commonly traded grade in the Brazilian defect-count classification system, meaning very few defective beans per sample.
Which coffee beans work best with milk?
Darker, stronger roasts. Milk mutes acidity and aroma, so a bean at strength 9 such as Grand Cafe or French Roast still reads clearly through a latte, where a delicate high-acidity bean would be lost.
How long do coffee beans stay fresh in an office?
Aim to finish an opened bag within about two weeks. Roasted beans lose aromatic compounds steadily after roasting, and Singapore’s humidity accelerates this once the seal is broken. Keep bags sealed, away from light and heat, and avoid overfilling the machine hopper.
Can businesses buy coffee beans in bulk in Singapore?
Yes. Daiohs supplies beans in 200g and 500g retail packs through its e-shop, and in bulk through office coffee subscriptions starting at 2kg per month with options up to 6kg.
Should the beans be included in the coffee machine contract?
It is usually simpler and cheaper if they are. A Daiohs office subscription bundles machine, beans, supplies and servicing into one monthly fee, and the same scheduled visit that services the machine restocks the beans, which removes the reorder task entirely.
Can we try the beans before committing?
Yes. A free tasting session is built into the Daiohs onboarding process, before the plan is confirmed.
Does Daiohs supply decaf or a second bean type?
Ask at the consultation stage. Machines with multiple bean canisters, such as the Concerto Touch with up to seven, allow more than one bean to run at once.

