Terms for Subscription
1.0 Scope of Services:
1.1 Supplier shall deliver coffee and other products as agreed in writing between parties from time to time on their monthly/bi-monthly/triannual/semiannual visits.
1.2 Supplier shall perform maintenance inspections, cleaning work, and replenish stocks on top-up/fixed model.
2.0 Response Time (Onsite): Next Business Day
3.0 Office Operating Hours: Monday to Friday: 9am – 6pm (excludes Saturday, Sunday, & Public Holidays)
4.0 A charge of $100 will be imposed if relocation of the equipment is required
5.0 Excludes:
5.1 Any direct piping installation cost required under this Agreement may be incurred provided if such cost is approved by the Customer
6.0 Early Termination Fees:
6.1 This agreement will automatically renew at the end of the Contract Term for a further term of 12 months unless either party gives the other written notice of termination at least 30 days prior to the end of the relevant term.
6.2 The Customer shall give at least (30) thirty days prior written notice to the supplier if it intends to cease using any of the Equipment under its care and/or custody and return to the Supplier at the Supplier’s expense.
6.3 Termination in the First year will incur a penalty of remaining un-utilized period of contract.
6.4 Early termination from year 2 onwards will incur a 2 months cost.
7.0 The Customer agrees and undertakes:
7.1 Not to loan, sell, pledge, mortgage, dispose, part with possession of the Supplier or permit so in any manner whatsoever. The Customer acknowledges that the Supplier at all times is and remains the sole unencumbered owner of the Equipment.
7.2 That it shall not allow any person to remove or take possession of the Equipment, unless such removal/ taking of possession has been authorized in writing by the Supplier (such authorization in writing shall not be unreasonably withheld or delayed).”
7.3 Any proven damages due to the Customer’s direct mishandling of the Equipment, charges of parts and repair works may be reasonably applied.
7.4 Any non-returnable or total damage lost due to Customer’s proven direct mishandling of the Equipment in this agreement will be charged per unit at Mione =$3,200, K95L=$6,200, Krea=$6,300, Concerto=$9,600, Air Purifier=$1,000, Teatro=$6,800, Desktop Water Dispenser/Floor Standing Water Dispenser=$1,400. Mini Cooler=$180.
7.5 It shall use reasonable efforts to ensure any use of coffee beans shall be supplies that are supplied by the Supplier for the use of its Equipment. Breakdown due to other brands of coffee bean, parts and servicing will be chargable to “The Customer”.
7.6 All plumbing either existing or installed by Daiohs Singapore Pte Ltd will be the liability of the customer, 30 days after the installation date above.